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This page provides the latest information for all Discovery Data Service releases and changes, plus known issues and updates from system suppliers and other third parties.

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Discovery Data Service

This section will be updated with known issues, and updates, to the DDS and changes relevant to subscribers of Discovery data.

Amazon Web Services (AWS)

We are aware of an issue inside amazon eu-west, affecting a handful of the DDS servers. Upon further investigation, we have found that Core02, one of the main internal FHIR stores, is down and has halted the data transform into and out of the DDS. This is affecting the live ADT feeds and the EMIS data. The Vision and TPP data that was received earlier has already passed through end-to-end processing, so is not affected.

This will also have a knock-on effect to the remote subscriber databases that receive ADT and EMIS data, as we are unable to process any new data until this is back online.

Our hosting team are closely monitoring the situation and we will update our customers as soon as we have more information.

Resolved - AWS have resolved the issue and the affected DDS servers are now online. The DDS will now commence with receiving and transforming todays data, which should be completed overnight, however we will provide a further update if this is not the case.
Updated: 1 February 2021


EMIS

This section will be updated with known issues, updates, and changes to EMIS systems.

COVID-19 vaccinations

How long does it take to get the COVID-19 vaccination notifications into the patient records in EMIS Web?

EMIS have informed us that "data is collected by NHS Digital at 22:00 each day, comprising all vaccination data received in that last 24 hour period. NHS Digital send us this data the following day and we will perform a daily upload of these vaccination notifications during that afternoon."

Updated: 21 January 2021


Updated Issue Summary Status Sites affected Subscribers affected STP
26 February 2021 No daily deltas received for EMIS006 Daily deltas have not been received for EMIS006 since 24/02/21. This has been raised with EMIS to investigate. Ongoing 51 Practices Yes NEL

NWL

SEL

25 February 2021 Disabled Practices 3 practices are showing as disabled in the daily delta extract from 24/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 26/02/21

Resolved 3 Practices Yes NEL

NWL

SEL

24 February 2021 No daily deltas received for EMIS001 Daily deltas have not been received for EMIS001 since 22/02/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 24/02/21

Resolved 141 Practices Yes NEL

NWL

SEL

23 February 2021 Disabled Practices 3 practices are showing as disabled in the daily delta extract from 22/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 24/02/21

Resolved 3 Practices Yes NEL

SEL

22 February 2021 Disabled Practices 57 practices are showing as disabled in the daily delta extract from 20/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

23/02 - data for 51 practices received and processed. Awaiting on data for 6 practices

Ongoing 57 Practices Yes NEL

NWL

SEL

22 February 2021 No daily deltas received for EMIS002 or EMIS003 Daily deltas have not been received for EMIS002 or EMIS003 since 20/02/21. This has been raised with EMIS to investigate.

22/02 - EMIS002 received. EMIS003 still not received.

23/02 - EMIS have informed us the extract has failed for the past few nights. Still waiting confirmation

on when this will be received.

26/02 - EMIS003 has still not been received. This has been escalated to EMIS

Ongoing 230 Practices Yes NEL

NWL

SEL

19 February 2021 No daily deltas received for EMIS001 and EMIS006 Daily deltas have not been received for a number of GP practices. This has been raised with EMIS to investigate.

Resolved - daily delta's received 19/02/21

Resolved 192 Practices Yes NEL

NWL

SEL

12 February 2021 Disabled Practices Three practices are showing as disabled in the daily delta extract from 12/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 15/02/21

Resolved F82031

G83029

E84011

Yes NEL

NWL

SEL

12 February 2021 Disabled Practices Three practices are showing as disabled in the daily delta extract from 11/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 15/02/21

Resolved E86014

F86040

F84685

Yes NEL

NWL

10 February 2021 Disabled Practice F84698 is showing as disabled in the daily delta extract from 09/02/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - Data received and processed 11/02/21

Resolved F84698 Yes NEL
9 February 2021 EMIS data not received This practice has moved from TPP to EMIS but no EMIS data has been received. Data in the DDS in from TPP and only complete until August 2020. This data has been requested from EMIS. Ongoing F86658 Yes NEL
8 February 2021 Disabled Practice Six EMIS practices are showing as disabled in the daily delta extract from 06/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved G85651

G85087

G85008

F84053

Y00206

F82015

Yes NEL

NWL

SEL

5 February 2021 No daily deltas received for EMIS002 and EMIS006 Daily deltas have not been received for a number of GP practices. This has been raised with EMIS to investigate.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved 168 Practices Yes NEL

NWL

SEL

4 February 2021 Disabled Practice F84083 is showing as disabled in the sharing agreements file of the daily delta extract from 04/02/2021. This has stopped any data for this practice being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved F84083 Yes NEL
3 February 2021 No daily deltas received for EMIS002 Daily deltas for EMIS002 have not been received since 01/02/21. This has been raised with EMIS to investigate.

04/02/21 - Update from EMIS - We have found last night that SSIS02 has been running slow/delayed and seems like it has been overworked. We are currently investigating the root cause of the issue and extracts are slightly delayed than usual. We are hoping this is resolved over the next couple of days.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved 117 Practices Yes NEL

NWL

SEL

2 February 2021 Processing Backlog Due to the AWS outage on 1 February, we have a backlog of data waiting to be processed from yesterday and this morning. We suspect this will all be processed by this afternoon.

Resolved - All data awaiting to be processed was completed 02/02/21

Resolved Yes NEL

NWL

SEL

1 February 2021 Disabled Practices Three EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 01/02/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - practice agreement showing as enabled in extract received 02/02/21. Data processed 03/02/21.

Resolved E86011

F84010

G85132

Yes NEL

NWL

SEL

1 February 2021 No daily deltas received for EMIS006 Daily deltas for EMIS006 have not been received since 30/01/21. This has been raised with EMIS to investigate.

Resolved - Daily delta's received 01/02/21

Resolved 51 Practices Yes NEL

NWL

SEL

29 January 2021 Disabled Practices Two EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 27/01/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

03/02/21 - These two practices are still showing as disabled, so no data has been received. This has been raised with EMIS support and a full re-bulk is required for each practice. This is scheduled for week ending 07/02/21

Resolved - Data received from EMIS and processed on 08/02/21

Resolved Y06113

Y01090

Yes NWL

SEL

13 May 2020 Registration data status The daily GPSoC IM1 EMIS extract does not include registration status data, which is key in working out a list of registered patients at an EMIS Web GP practice. The daily extract includes the registration date and registration type (e.g. Regular/GMS) but, without the registration status, it’s not possible to match registered patient counts between EMIS Web and DDS because EMIS Web factors the current registration status into its calculation of registered patients. Similarly, the regular extract doesn’t include the 'original term' recorded against each record in the CareRecord_Observation file. EMIS Web allows a free-text term to be recorded against any observation, effectively overwriting the term from the clinical code selected. Without this free-text term, a number of observations are apparently meaningless when viewing a patient record. Ongoing

See also:

TPP

This section will be updated with known issues, updates, and changes to TPP systems.

Updated Issue Summary Status Sites affected Subscribers affected STP
26 February 2021 SRCode file re-bulk TPP have performed a reference data release. This means that the SRCode tables has been scheduled for a full build. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS. Ongoing All TPP Sites Yes NEL

NWL

25 February 2021 Strategic reporting changes Notice from TPP: "TPP are making some necessary changes to the Strategic Reporting extract overnight (24/02/2021). As such your extract received tomorrow may be larger than usual, or contain duplicate data. Please be advised that this is to be expected and will be back to normal in your subsequent extract. TPP apologises for any inconvenience caused."

We are expecting this to cause a delay in receiving daily deltas, and as the extract received may be larger than usual, this could have an effect on the time taken to process and make the data available to subscribers.

Ongoing All TPP Sites Yes NEL

NWL

23 February 2021 Daily deltas not received Daily deltas for Barking & Dagenham, Ealing North, Ealing South, Redbridge, Waltham Forest, and Imperial College Healthcare have not been received since 21/02/21.

Resolved - Data received and processed 23/02/21

Resolved 94 Practices Yes NEL

NWL

22 February 2021 Daily deltas not received Daily deltas for Hounslow Feltham not received since 20/02/21 and daily delta for Hounslow Great West not received since 19/02/21.

Resolved - Data received and processed 22/02/21

Resolved 44 Practices Yes NWL
19 February 2021 Practice data re-bulk A re-bulk for 21 practices in West London was received 18/02/21. This data is currently being processed, however due to the number of practices and the amount of data, this will take several days. We expect all of the data to be processed and available by the end of 22/02/21.

Resolved - re-bulks processed by 22/02/21.

Resolved 21 Practices Yes NWL
18 February 2021 Daily deltas not received Due to the SRCode file re-bulk and the daily deltas not received on the 15th, the TPP gateway is catching up on the daily deltas and has caused delays to the data received for all practices.

18/02/21 - see Latest publisher feed status

Resolved - all delta's received by 19/02/21

Resolved All TPP Sites Yes NEL

NWL

15 February 2021 Daily deltas not received Daily deltas have not been received from the TPP gateway. This has been raised with the TPP Gateway supplier. Due to the cut off of the TPP data extracts and not having received the deltas, data for TPP practices in the DDS is now 5/6 days behind the data in the source system.

Some daily deltas have been received on 15/02/21, but this issue is still ongoing.

Resolved - Received data by 16/02/21

Resolved All TPP Sites Yes NEL

NWL

15 February 2021 SRCode file re-bulk - causing delays Re-bulking the SRCode file in the deltas received 15/02/21 has caused significant delays in receiving data for a number of the TPP GP feeds and will affect the time taken to process the data to the DDS.

Resolved - Received data processed by 17/02/21

Resolved All TPP Sites Yes NWL

NWL

5 February 2021 SRCode file re-bulk - causing delays Re-bulking the SRCode file has caused significant delays for a number of the TPP GP feeds.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved 138 Practices Yes NEL

NWL

22 January 2021 Reference data release - causing delays TPP have performed a reference data release today. This means that the SRCode table has been scheduled for a full build; this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved All TPP Sites Yes NEL

NWL

2 February 2021 Processing Backlog Due to the AWS outage on 1 February, we have a backlog of data waiting to be processed from yesterday and this morning. We suspect this will all be processed by this afternoon.

Resolved - All data awaiting to be processed was completed 02/02/21

Resolved Yes NEL

NWL

1 February 2021 Local code not received A TPP local code has not been received from TPP, so the DDS is unable to transform practices with this missing code in their record. This missing code is stopping us from processing the daily extracts for the sites affected.

Resolved - Missing code manually added and data processed 02/02/21.

Resolved E85693

E87009

E85054

Yes NWL

See also:

Vision

This section will be updated with known issues, updates, and changes to Vision systems.

Updated Issue Summary Status Sites affected Subscribers affected STP
26 February 2021 Daily delta not received The daily delta for Y02222 has not been received 24/02/21. This has been raised with Vision. Ongoing Y02222 Yes SEL
15 February 2021 Daily delta not received Daily deltas have not been received for any Vision practice feed since 14/02/21. This has been raised with Vision.

16/02 - Daily deltas received for 22 Vision practices. Still awaiting data for F82033, F82663 and Y02222.

Resolved - All delta's were received and processed 17/02/21

Resolved 25 Practices Yes NEL

SEL

9 February 2021 Failed transformation The data has failed inbound transform. This is currently being investigated.

Resolved -The data contained a non-valid Read2 code that also wasn't a valid Vision local code. The code has been changed to handle non-valid Read2 and Vision codes.

Resolved G83026 Yes SEL
2 February 2021 Processing Backlog Due to the AWS outage on 1 February, we have a backlog of data waiting to be processed from yesterday and this morning. We suspect this will all be processed by this afternoon.

Resolved - All data awaiting to be processed was completed 02/02/21

Resolved Yes NEL

SEL

29 January 2021 Daily delta not received Daily deltas for the Vision practices in South East London have not been received since 27/01/21. This has been raised with Vision.

Resolved - Daily delta's received afternoon of the 29/01/2021.

Resolved 21 Practices Yes SEL

See also:

Adastra

This section will be updated with known issues, updates, and changes to Adastra systems.

Updated Issue Summary Status Sites affected Subscribers affected STP
22 February 2021 Data not received Data hasn't been received for 8HD62, RRU, Y02147 or Y04645 . This has been raised with Advanced. Ongoing 4 Organisations Yes SEL

See also: