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EMIS

May 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
27 May 2021 No daily deltas received Daily deltas have not been received for EMIS003 or EMIS004 since 25/05/21. This has been raised with EMIS to investigate.

Resolved - data received and processed by 27/05/21

Resolved 237 Practices Yes NEL

NWL

SEL

27 May 2021 Disabled Practice G83004, G85089, G84028, and G83057 are showing as disabled in the daily delta extract from 26/05/2021. This has stopped any data for these practices being received from EMIS. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 01/06/21

Resolved 4 Practices Yes SEL
25 May 2021 No daily deltas received Daily deltas have not been received for EMIS001, EMIS002, or EMIS006 since 24/05/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 27/05/21

Resolved 313 Practices Yes NEL

NWL

SEL

26 May 2021 Disabled Practice E84036 is showing as disabled in the daily delta extract from 25/05/2021. This has stopped any data for this practice being received from EMIS. This has been raised with EMIS to investigate.

Resolved - data received and processed 27/05/21

Resolved 1 Practice Yes NWL
25 May 2021 Disabled Practice G85698, G85123, F86028, G84018, F86698, G85711, G84005, & F82666 are showing as disabled in the daily delta extract from 24/05/2021. This has stopped any data for these practices being received from EMIS. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 28/05/21

Resolved 8 Practices Yes NEL

SEL

25 May 2021 No daily deltas received Daily deltas have not been received for EMIS001 since 23/05/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 25/05/21

Resolved 140 Practices Yes NEL

NWL

SEL

24 May 2021 Disabled Practice E84076 is showing as disabled in the daily delta extract from 23/05/2021. This has stopped any data for this practice being received from EMIS. This has been raised with EMIS to investigate.

Resolved - data received and processed 26/05/21

Resolved 1 Practice Yes NWL
24 May 2021 Disabled Practice F82625, E86009, F82675, F82040, F84088, G85040, & F82612 are showing as disabled in the daily delta extract from 22/05/2021. This has stopped any data for these practices being received from EMIS. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 24/05/21

Resolved 7 Practices Yes NEL

NWL

SEL

21 May 2021 Disabled Practice F86057 and F84731 are showing as disabled in the daily delta extract from 20/05/2021. This has stopped any data for these practices being received from EMIS. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 24/05/21

Resolved 2 Practices Yes NEL
21 May 2021 No daily deltas received Daily deltas have not been received for EMIS003 since 19/05/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 21/05/21

Resolved 113 Practices Yes NEL

NWL

SEL

20 May 2021 No daily deltas received Daily deltas have not been received for EMIS001 or EMIS002 since 18/05/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 20/05/21

Resolved 256 Practices Yes NEL

NWL

SEL

18 May 2021 No daily deltas received Daily deltas have not been received for EMIS001 since 16/05/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 19/05/21

Resolved 140 Practices Yes NEL

NWL

SEL

18 May 2021 Disabled Practice F84074 is showing as disabled in the daily delta extract from 17/05/2021. This has stopped any data for this practice being received from EMIS. This has been raised with EMIS to investigate.

Resolved - data received and processed by 19/05/21

Resolved 1 Practices Yes NEL
17 May 2021 No daily deltas received Daily deltas have not been received for EMIS002 since 14/05/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 17/05/21

Resolved 116 Practices Yes NEL

NWL

SEL

17 May 2021 Disabled Practice F84716 and E84699 is showing as disabled in the daily delta extract from 14/05/2021. This has stopped any data for this practice being received from EMIS. This has been raised with EMIS to investigate.

Resolved - data received and processed 18/05/21

Resolved 2 Practices Yes NEL

NWL

14 May 2021 Disabled Practice F84123 is showing as disabled in the daily delta extract from 13/05/2021. This has stopped any data for this practice being received from EMIS. This has been raised with EMIS to investigate.

Resolved - data received and processed by 17/05/21

Resolved 1 Practice Yes NEL
13 May 2021 Disabled Practice G83029 and F82031 are showing as disabled in the daily delta extract from 12/05/2021. This has stopped any data for these practices being received from EMIS. This has been raised with EMIS to investigate.

Resolved - all data received and processed 13/05/21

Resolved 2 Practices Yes NEL

SEL

12 May 2021 EMIS Missing Codes EMIS have sent a re-bulk of the Coding_ClinicalCode and Coding_DrugCode files. This has created a large delta for every EMIS practice, as well as the need to re-process some existing data. Due to this, it is taking longer than usual to process the EMIS data and is affecting the processing of other supplier data.

Resolved - all data processed 13/05/21

Resolved 574 Practices Yes NEL

NWL

SEL

11 May 2021 No daily deltas received Daily deltas have not been received for EMIS001 since 09/05/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 11/05/21

Resolved 140 Practices Yes NEL

NWL

SEL

11 May 2021 Disabled Practice F84720 and G85706 are showing as disabled in the daily delta extract from 10/05/2021. This has stopped any data for these practices being received from EMIS. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 12/05/21

Resolved 2 Practices Yes NEL

SEL

10 May 2021 Disabled Practice E84044 is showing as disabled in the daily delta extract from 09/05/2021. This has stopped any data for this practice being received from EMIS. This has been raised with EMIS to investigate.

Resolved - all data received and processed by 11/05/21

Resolved 1 Practice Yes NWL
10 May 2021 Practice re-bulk A full practice re-bulk has been received for F84682, F84601, and G85014 on 09/05/21. Due to the current TPP SRCode and SREvent re-bulk, we are anticipating this data will not be processed into the DDS until later this week.

Resolved - all data received and processed by 11/05/21

Resolved 3 Practices Yes NEL

SEL

6 May 2021 No daily deltas received Daily deltas have not been received for EMIS001, EMIS004 or EMIS004_2 since 04/05/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 06/05/21

Resolved 264 Practices Yes NEL

NWL

SEL

4 May 2021 Disabled Practice F86022 is showing as disabled in the daily delta extract from 01/05/2021. This has stopped any data for this practice being received from EMIS. This has been raised with EMIS to investigate.

Resolved - data received and processed 04/05/21

Resolved 1 Practice Yes NEL
4 May 2021 Disabled Practice Y02222 is showing as disabled in the daily delta extract from 30/04/2021. This has stopped any data for these practices being received from EMIS. This has been raised with EMIS to investigate.

Resolved - data received and processed 17/05/21

Resolved 1 Practice Yes SEL

April 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
30 April 2021 No daily deltas received Daily deltas have not been received for EMIS001 28/04/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed 30/04/21

Resolved 140 Practices Yes NEL

NWL

SEL

29 April 2021 No daily deltas received Daily deltas have not been received for EMIS004 or EMIS004_2 since 27/04/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed 29/04/21

Resolved 124 Practices Yes NEL

NWL

SEL

28 April 2021 Disabled practices F82005, F86664, and F84658 are showing as disabled in the daily delta extract from 27/04/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - all data received and processed by 10/05/21

Resolved 3 Practices Yes NEL
26 April 2021 No daily deltas received Daily deltas have not been received for EMIS001 since 24/04/21, EMIS002 since 23/04/21, EMIS003 since 24/04/21, or EMIS004 since 22/04/21. This has been raised with EMIS to investigate.

Data for EMIS001, EMIS002, and EMIS004 received and processed 27/04/21.

Resolved - all data received and processed by 28/04/21

Resolved 493 Practices Yes NEL

NWL

SEL

26 April 2021 Disabled practices E84676 and E84647 are showing as disabled in the daily delta extract from 25/04/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - all data received and processed 22/04/21

Resolved 2 Practices Yes NWL
22 April 2021 No daily deltas received Daily deltas have not been received for EMIS002 since 20/04/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed 22/04/21

Resolved 116 Practices Yes NEL

NWL

SEL

21 April 2021 No daily deltas received Daily deltas have not been received for EMIS004 or EMIS004_2 since 18/04/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed 21/04/21

Resolved 124 Practices Yes NEL

NWL

SEL

16 April 2021 Disabled practices G84020, F84062, F84114, F82621, F82045, E86011, G85041, F84010, and G85132 are showing as disabled in the daily delta extract from 15/04/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - all data received and processed by 18/04/21

Resolved 9 Practices Yes NEL

NWL

SEL

15 April 2021 No daily deltas received Daily deltas have not been received for EMIS001 13/04/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed 15/04/21

Resolved 140 Practices Yes NEL

NWL

SEL

13 April 2021 No daily deltas received Daily deltas have not been received for EMIS004 or EMIS004_2 since 11/04/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed 13/04/21

Resolved 124 Practices Yes NEL

NWL

SEL

7 April 2021 Disabled practices E86015, G84008, G84030, E84006, and E86016 are showing as disabled in the daily delta extract from 04/04/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - all data received and processed 09/04/21

Resolved 5 Practices Yes NWL

SEL

7 April 2021 No daily deltas received Daily deltas have not been received for EMIS002, EMIS004_2, EMIS005, EMIS006 or EMIS006_2 since 05/04/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed 09/04/21

Resolved 219 Practices Yes NEL

NWL

SEL

7 April 2021 No daily deltas received Daily deltas have not been received for EMIS001 or EMIS004 since 04/04/21. This has been raised with EMIS to investigate.

Resolved - all data received and processed 09/04/21

Resolved 255 Practices Yes NEL

NWL

SEL

1 April 2021 Disabled Practices G84039, E84003, F84734, G85002, and G85726 are showing as disabled in the daily delta extract from 31/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 06/04/21

Resolved 5 Practices Yes NEL

NWL

SEL

March 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
31 March 2021 No daily deltas received Daily deltas have not been received for EMIS006, or EMIS006_2 since 29/03/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 31/03/21

Resolved 55 Practices Yes NEL

NWL

SEL

30 March 2021 No daily deltas received Daily deltas have not been received for EMIS003, EMIS004, or EMIS004_2 since 28/03/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 01/04/21

Resolved 237 Practices Yes NEL

NWL

SEL

29 March 2021 Disabled Practices G85705, Y03049, Y01090, F84038, and G85003 are showing as disabled in the daily delta extract from 28/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 06/04/21

Resolved 5 Practices Yes NEL

NWL

SEL

29 March 2021 Disabled Practices F86637 is showing as disabled in the daily delta extract from 27/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 29/03/21

Resolved 1 Practice Yes NEL
29 March 2021 Disabled Practices G85134 and E84036 are showing as disabled in the daily delta extract from 26/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 29/03/21

Resolved 2 Practices Yes NWL

SEL

26 March 2021 Disabled Practices Y02222, G85121, E84028, G84007, F84072, F86087,E86612, and F84044 are showing as disabled in the daily delta extract from 25/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 29/03/21

Resolved 8 Practices Yes NWL

NWL

SEL

25 March 2021 No daily deltas received for EMIS001 Daily deltas have not been received for EMIS001 since 23/03/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 25/03/21

Resolved 141 Practices Yes NEL

NWL

SEL

25 March 2021 Disabled Practice E84693 is showing as disabled in the daily delta extract from 24/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 26/03/21

Resolved 1 Practice Yes NWL
23 March 2021 Disabled Practice F82001 is showing as disabled in the daily delta extract from 22/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 24/03/21

Resolved 1 Practice Yes NEL
22 March 2021 Disabled Practices F86652, E84011, E84620, and F84635 are showing as disabled in the daily delta extract from 21/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 23/03/21

Resolved 4 Practices Yes NEL

NWL

22 March 2021 Disabled Practices F82031, F82604, G83029, G85041, G84020, F84080, G84604, and E86036 are showing as disabled in the daily delta extract from 20/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 22/03/21

Resolved 8 Practices Yes NEL

NWL

SEL

18 March 2021 No daily deltas received for EMIS002 Daily deltas have not been received for EMIS002 since 16/03/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 18/03/21

Resolved 117 Practices Yes NEL

NWL

SEL

18 March 2021 Disabled Practice G84607 is showing as disabled in the daily delta extract from 17/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 19/03/21

Resolved 1 Practice Yes SEL
17 March 2021 Disabled Practices F86703, F84676, and F84016 are showing as disabled in the daily delta extract from 16/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 19/03/21

Resolved 3 Practices Yes NEL
16 March 2021 Disabled Practice G83025 is showing as disabled in the daily delta extract from 15/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 17/03/21

Resolved 1 Practice Yes SEL
15 March 2021 Disabled Practices E84676, E84647, F86022, Y00312, E84069, E84062, E84713, F82011, and F86045 are showing as disabled in the daily delta extract from 14/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 16/03/21

Resolved 9 Practices Yes NEL

NWL

15 March 2021 Disabled Practices F82647, F84055, and F84114 are showing as disabled in the daily delta extract from 13/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 15/03/21

Resolved 3 Practices Yes NEL
11 March 2021 No daily deltas received for EMIS001 Daily deltas have not been received for EMIS001 since 09/03/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 11/03/21

Resolved 141 Practices Yes NEL

NWL

SEL

8 March 2021 Disabled Practices F84025, G85023, E84646, and E84635 are showing as disabled in the daily delta extract from 05/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 08/03/21

Resolved 4 Practices Yes NEL

NWL

SEL

5 March 2021 No daily deltas received for EMIS006 Daily deltas have not been received for EMIS006 since 03/03/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 06/03/21

Resolved 51 Practices Yes NEL

NWL

SEL

2 March 2021 No daily deltas received for EMIS001 Daily deltas have not been received for EMIS001 since 28/02/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 02/03/21

Resolved 141 Practices Yes NEL

NWL

SEL

1 March 2021 Disabled Practices F86664, F84658, and F82005 are showing as disabled in the daily delta extract from 28/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

08/03 - re-bulk for F82005 received and processed. Awaiting re-bulk for F86664 and F84658

Resolved - data received and processed 15/03/21

Resolved 3 Practices Yes NEL

February 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
26 February 2021 No daily deltas received for EMIS006 Daily deltas have not been received for EMIS006 since 24/02/21. This has been raised with EMIS to investigate.

Resolved - daily deltas received and processed 01/03/2021

Resolved 51 Practices Yes NEL

NWL

SEL

25 February 2021 Disabled Practices 3 practices are showing as disabled in the daily delta extract from 24/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 26/02/21

Resolved 3 Practices Yes NEL

NWL

SEL

24 February 2021 No daily deltas received for EMIS001 Daily deltas have not been received for EMIS001 since 22/02/21. This has been raised with EMIS to investigate.

Resolved - data received and processed 24/02/21

Resolved 141 Practices Yes NEL

NWL

SEL

23 February 2021 Disabled Practices 3 practices are showing as disabled in the daily delta extract from 22/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 24/02/21

Resolved 3 Practices Yes NEL

SEL

22 February 2021 Disabled Practices 57 practices are showing as disabled in the daily delta extract from 20/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

23/02 - data for 51 practices received and processed. Awaiting on data for 6 practices

Resolved - data for the remaining 6 practices received and processed 01/03/21

Resolved 57 Practices Yes NEL

NWL

SEL

22 February 2021 No daily deltas received for EMIS002 or EMIS003 Daily deltas have not been received for EMIS002 or EMIS003 since 20/02/21. This has been raised with EMIS to investigate.

22/02 - EMIS002 received. EMIS003 still not received.

23/02 - EMIS have informed us the extract has failed for the past few nights. Still waiting confirmation

on when this will be received.

26/02 - EMIS003 has still not been received. This has been escalated to EMIS

Resolved - EMIS003 received and processed 28/02/21

Resolved 230 Practices Yes NEL

NWL

SEL

19 February 2021 No daily deltas received for EMIS001 and EMIS006 Daily deltas have not been received for a number of GP practices. This has been raised with EMIS to investigate.

Resolved - daily delta's received 19/02/21

Resolved 192 Practices Yes NEL

NWL

SEL

12 February 2021 Disabled Practices Three practices are showing as disabled in the daily delta extract from 12/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 15/02/21

Resolved F82031

G83029

E84011

Yes NEL

NWL

SEL

12 February 2021 Disabled Practices Three practices are showing as disabled in the daily delta extract from 11/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received and processed 15/02/21

Resolved E86014

F86040

F84685

Yes NEL

NWL

10 February 2021 Disabled Practice F84698 is showing as disabled in the daily delta extract from 09/02/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - Data received and processed 11/02/21

Resolved F84698 Yes NEL
8 February 2021 Disabled Practice Six EMIS practices are showing as disabled in the daily delta extract from 06/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved G85651

G85087

G85008

F84053

Y00206

F82015

Yes NEL

NWL

SEL

5 February 2021 No daily deltas received for EMIS002 and EMIS006 Daily deltas have not been received for a number of GP practices. This has been raised with EMIS to investigate.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved 168 Practices Yes NEL

NWL

SEL

4 February 2021 Disabled Practice F84083 is showing as disabled in the sharing agreements file of the daily delta extract from 04/02/2021. This has stopped any data for this practice being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved F84083 Yes NEL
3 February 2021 No daily deltas received for EMIS002 Daily deltas for EMIS002 have not been received since 01/02/21. This has been raised with EMIS to investigate.

04/02/21 - Update from EMIS - We have found last night that SSIS02 has been running slow/delayed and seems like it has been overworked. We are currently investigating the root cause of the issue and extracts are slightly delayed than usual. We are hoping this is resolved over the next couple of days.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved 117 Practices Yes NEL

NWL

SEL

2 February 2021 Processing Backlog Due to the AWS outage on 1 February, we have a backlog of data waiting to be processed from yesterday and this morning. We suspect this will all be processed by this afternoon.

Resolved - All data awaiting to be processed was completed 02/02/21

Resolved Yes NEL

NWL

SEL

1 February 2021 Disabled Practices Three EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 01/02/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - practice agreement showing as enabled in extract received 02/02/21. Data processed 03/02/21.

Resolved E86011

F84010

G85132

Yes NEL

NWL

SEL

1 February 2021 No daily deltas received for EMIS006 Daily deltas for EMIS006 have not been received since 30/01/21. This has been raised with EMIS to investigate.

Resolved - Daily delta's received 01/02/21

Resolved 51 Practices Yes NEL

NWL

SEL

January 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
30 January 2021 Disabled Practices Two EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 30/01/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - data received 31/01/21

Resolved F82005

F84631

Yes NEL
29 January 2021 Disabled Practices Two EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 27/01/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

03/02/21 - These two practices are still showing as disabled, so no data has been received. This has been raised with EMIS support and a full re-bulk is required for each practice. This is scheduled for week ending 07/02/21

Resolved - Data received from EMIS and processed on 08/02/21

Resolved Y06113

Y01090

Yes NWL

SEL

29 January 2021 Disabled Practices Five EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 27/01/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - Data for F82031, F82619, E86047, E84039 & G83029 received 30/01/21.

Resolved
F82031

F82619

E86017

E84039

G83029

Yes NEL

NWL

SEL

26 January 2021 Missing EMIS Codes A number of EMIS local codes have been received that are not in the reference information we receive from EMIS, so the DDS is unaware of what these clinical codes are for, or what they mean.

Unknown codes received in the EMIS extracts are not transformed into the DDS, so data items using these codes will not be transformed at this time (although all other received data will continue to be processed as normal). As we are unaware of what these codes are for, we can't say what the impact of this information not being transformed will be.

We have requested the required information from EMIS and once received, the recently omitted data will be transformed.

Resolved - Missing drug and clinical codes were provided by EMIS 01/02/21. Any affected records have now been processed.

Resolved Yes NEL

NWL

SEL

25 January 2021 No daily deltas received for EMIS001, EMIS002, EMIS003 and EMIS004 All EMIS practices publishing data to the DDS have their data uploaded to one of six EMIS SFTPs. We receive an extract from each SFTP daily, however a daily extract for SFTP EMIS001, EMIS002, EMIS003 and EMIS004 has not been received since 23/01/2021.

Notice from EMIS 'Yesterday we experienced a technical problem that affected the delivery of extracts for some customers. As a result, we are sorry that you did not receive your regular extract today, 25 January. Our technical teams identified that is was a hardware problem and engaged with our hardware partners who have now resolved the issue. We can now confirm that the issue is resolved and you will receive your regular extracts from tomorrow, 26 January, onwards'

Resolved - Extracts received 25/01/2021

Resolved 487 Practices Yes NEL

NWL

SEL

22 January 2021 No daily deltas received for EMIS003 All EMIS practices publishing data to the DDS have their data uploaded to one of six EMIS SFTPs. We receive an extract from each SFTP daily, however an extract for SFTP EMIS003 has not been received since 20/01/2021.

Resolved - Extract received 23/01/2021, containing daily deltas since last extract.

Resolved 114 Practices Yes NEL

NWL

SEL

22 January 2021 Disabled Practices Three EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 21/01/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity.

Resolved - Practice agreement showing as enabled in extract received 23/01/2021.

Resolved E86618

F82630

F86064

Yes NEL

NWL

August 2020

Updated Issue Summary Status Sites affected Subscribers affected STP
26 August 2020 Essential Bulk Extracts Maintenance this 28th-31st August The following is a notification we have received from EMIS Health regarding their bulk extract service for maintenance this weekend 28th-31st August. This will affect customers using a Discovery Data Service Remote Subscriber Database. Please review the notification below and contact your Account Manager if you have any queries.

Notification from EMIS Health as follows:

EMIS are required to undertake essential maintenance on the underlying architecture supporting Bulk Extract Interface in order to maintain service performance and availability, and keep within the boundaries of their support agreements with vendors.

This work is being planned to take place urgently over this coming Bank Holiday weekend, with the expectation that this will minimise disruption. The work is expected to take up to four days whilst we work with the system vendors (Microsoft and HPe) carrying out the maintenance.

As a result, EMIS do not expect to generate any extracts from 28th August – 31st August inclusive. When extract generation restarts on 1st September, there will be a risk of a reduced service and suspension of bulk and rebulks for up to 1 week whilst the extract servers catch up with the data processing. No data will be lost.

EMIS apologise for the disruption that this may cause, it is unfortunately unavoidable and wholly necessary to ensure future service continuity.

We will send a further communication once the work has completed.

Resolved

November 2020

Updated Issue Summary Status Sites affected Subscribers affected STP
13 November 2020 Missing clinical codes On the 30th October EMIS released an update to their system which provided us with a large extract of missing EMIS clinical codes, effecting circa 1.5 million records across all the EMIS practices in the DDS. This has meant that all the EMIS extracts that have been processed by the DDS, are now being re-processed where the missing codes have been identified, to apply these missing codes to the data. This has in turn had a knock-on effect with our inbound data processing queues and has resulted in a back log of daily deltas in the queues waiting to be processed across multiple practices for TPP, EMIS and Vision. LHS are doing all that they can to process the data through the queues as quickly as possible. Resolved

TPP

May 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
26 May 2021 SRCode file re-bulk TPP have performed a reference data release. This means that the SRCode tables has been scheduled for a full build. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS.

Resolved - all data received and processed by 31/05/21

Resolved All TPP Practices Yes NEL

NWL

14 May 2021 SRCode file re-bulk TPP have performed a reference data release. This means that the SRCode tables has been scheduled for a full build. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS.

Resolved - all data received and processed by 18/05/21

Resolved All TPP Practices Yes NEL

NWL

5 May 2021 TPP Maintenance 'TPP are performing some essential maintenance work which may affect the Strategic Reporting Extracts in your area. This work may cause your delta extracts tonight to be larger than usual and therefore may include data which has already been included in your previous extract'

This could lead to a delay in processing all publisher data through the DDS queues.

Resolved - all data received and processed by 11/05/21

Resolved All TPP Practices Yes NEL

NWL

5 May 2021 SREvent file re-bulk TPP have performed a reference data release. This means that the SREvent tables have been scheduled for a full build. We have not received an SREvent re-bulk previously, so this will require extra work for the DDS to process the files. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS.

Resolved - all data received and processed by 11/05/21

Resolved All TPP Practices Yes NEL

NWL

4 May 2021 No daily deltas received Daily deltas have not been received for any TPP service as the TPP Gateway is not active. This has been raised with the TPP Gateway supplier. See Latest publisher feed status for more information.

Resolved - all data received and processed by 11/05/21

Resolved All TPP Practices Yes NEL

NWL

April 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
28 April 2021 SRCode file re-bulk TPP have performed a reference data release. This means that the SRCode tables has been scheduled for a full build. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS.

Resolved - all data received and processed by 11/05/21

Resolved All TPP Practices Yes NEL

NWL

21 April 2021 No daily delta received Daily deltas have not been received for 'Extended Hours HUB Hounslow' since 15/04/21. This has been raised with TPP Gateway supplier.

Resolved - data received and processed by 23/04/21.

Resolved 1 Practice Yes NWL
7 April 2021 SRCode file re-bulk TPP have performed a reference data release. This means that the SRCode tables has been scheduled for a full build. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS.

Resolved - All data received and processed by 13/04/21.

Resolved All TPP Practices Yes NEL

NWL

7 April 2021 No daily deltas received Daily deltas have not been received for any TPP service as the TPP Gateway is not active. This has been raised with the TPP Gateway supplier.

Resolved - all data received and processed 08/04/21

Resolved 251 Practices Yes NEL

NWL

March 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
29 March 2021 Daily deltas not received Daily deltas have not been received for any TPP organisation since 26/03/2021 as the TPP Gateway is not running. This has been raised with the TPP Gateway provider.

Resolved - data received and processed 29/03/21

Resolved All TPP Practices Yes NEL

NWL

18 March 2021 Daily deltas not received Daily deltas have not been received for any TPP organisation since 17/03/2021 as the TPP Gateway is not running. This has been raised with the TPP Gateway provider.

Resolved - data received and processed 18/03/21

Resolved All TPP Practices Yes NEL

NWL

16 March 2021 Daily deltas not received Daily deltas have not been received for any TPP organisation since 15/03/2021 as the TPP Gateway is not running. This has been raised with the TPP Gateway provider.

Resolved - data received and processed 17/03/21

Resolved All TPP Practices Yes NEL

NWL

10 March 2021 Data re-bulk A full data re-bulk has been received for 20 practices in West London. These bulks will need to be processed into the DDS and out to the subscribers, so there will be a delay in data being made available to subscribers.

Resolved - data processed by 11/03/21

Resolved 20 Practices Yes NWL
5 March 2021 SRCode file re-bulk TPP have performed a reference data release. This means that the SRCode tables has been scheduled for a full build. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS. See Latest publisher feed status

Resolved - data received and processed by 10/03/21

Resolved All TPP Practices Yes NEL

NWL

1 March 2021 Daily deltas not received Daily deltas for 77 practices not received since 27/02/21. See Latest publisher feed status

Resolved - data received and processed 02/03/21

Resolved 77 Practices Yes NEL

NWL

26 February 2021 SRCode file re-bulk TPP have performed a reference data release. This means that the SRCode tables has been scheduled for a full build. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS.

01/03 - daily deltas for 55 practices not received since 26/02. See Latest publisher feed status

02/03 - SRCode data is now being received. The large files are causing delays to the processing of all data.

Resolved - data received and processed 02/03/21

Resolved All TPP Practices Yes NEL

NWL

February 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
25 February 2021 Strategic reporting changes Notice from TPP: "TPP are making some necessary changes to the Strategic Reporting extract overnight (24/02/2021). As such your extract received tomorrow may be larger than usual, or contain duplicate data. Please be advised that this is to be expected and will be back to normal in your subsequent extract. TPP apologises for any inconvenience caused."

We are expecting this to cause a delay in receiving daily deltas, and as the extract received may be larger than usual, this could have an effect on the time taken to process and make the data available to subscribers.

Resolved All TPP Sites Yes NEL

NWL

23 February 2021 Daily deltas not received Daily deltas for Barking & Dagenham, Ealing North, Ealing South, Redbridge, Waltham Forest, and Imperial College Healthcare have not been received since 21/02/21.

Resolved - Data received and processed 23/02/21

Resolved 94 Practices Yes NEL

NWL

22 February 2021 Daily deltas not received Daily deltas for Hounslow Feltham not received since 20/02/21 and daily delta for Hounslow Great West not received since 19/02/21.

Resolved - Data received and processed 22/02/21

Resolved 44 Practices Yes NWL
19 February 2021 Practice data re-bulk A re-bulk for 21 practices in West London was received 18/02/21. This data is currently being processed, however due to the number of practices and the amount of data, this will take several days. We expect all of the data to be processed and available by the end of 22/02/21.

Resolved - re-bulks processed by 22/02/21.

Resolved 21 Practices Yes NWL
18 February 2021 Daily deltas not received Due to the SRCode file re-bulk and the daily deltas not received on the 15th, the TPP gateway is catching up on the daily deltas and has caused delays to the data received for all practices.

18/02/21 - see Latest publisher feed status

Resolved - all delta's received by 19/02/21

Resolved All TPP Sites Yes NEL

NWL

15 February 2021 Daily deltas not received Daily deltas have not been received from the TPP gateway. This has been raised with the TPP Gateway supplier. Due to the cut off of the TPP data extracts and not having received the deltas, data for TPP practices in the DDS is now 5/6 days behind the data in the source system.

Some daily deltas have been received on 15/02/21, but this issue is still ongoing.

Resolved - Received data by 16/02/21

Resolved All TPP Sites Yes NEL

NWL

15 February 2021 SRCode file re-bulk - causing delays Re-bulking the SRCode file in the deltas received 15/02/21 has caused significant delays in receiving data for a number of the TPP GP feeds and will affect the time taken to process the data to the DDS.

Resolved - Received data processed by 17/02/21

Resolved All TPP Sites Yes NWL

NWL

5 February 2021 SRCode file re-bulk - causing delays Re-bulking the SRCode file has caused significant delays for a number of the TPP GP feeds.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved 138 Practices Yes NEL

NWL

2 February 2021 Processing Backlog Due to the AWS outage on 1 February, we have a backlog of data waiting to be processed from yesterday and this morning. We suspect this will all be processed by this afternoon.

Resolved - All data awaiting to be processed was completed 02/02/21

Resolved Yes NEL

NWL

1 February 2021 Local code not received A TPP local code has not been received from TPP, so the DDS is unable to transform practices with this missing code in their record. This missing code is stopping us from processing the daily extracts for the sites affected.

Resolved - Missing code manually added and data processed 02/02/21.

Resolved E85693

E87009

E85054

Yes NWL

January 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
22 January 2021 Reference data release - causing delays TPP have performed a reference data release today. This means that the SRCode table has been scheduled for a full build; this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS.

Resolved - All data awaiting to be processed was completed 08/02/21

Resolved All TPP Sites Yes NEL

NWL

22 January 2021 Local code not received A TPP local code has not been received from TPP, so the DDS is unable to transform practices with this missing code in their record. This should be resolved as part of the SRCode table build, noted below, expected to be received over the weekend. This missing code is stopping us from processing the daily extracts for the sites affected.

Resolved - Codes provided by TPP 25/01/2021 and practice daily extracts transformed.

Resolved 13 Practices Yes NWL
22 January 2021 Strategic Reporting Extracts - essential maintenance TPP have informed us that they are performing some essential maintenance work which may affect the Strategic Reporting Extracts in your area. This work may cause your next delta extract to be larger than usual and therefore may include data which has already been included in your previous extract. It may also cause the extract to only contain data up to 14:00, however any subsequent data will be included in your next extract.

Resolved - extracts intended for 24/01 and 25/01 received by the DDS on 26/01/2021. The DDS is now up to date with the data received from the SystmOne Gateway.

Resolved NEL

NWL

SEL

22 January 2021 Reference data release - causing delays TPP have performed a reference data release today. This means that the SRCode table has been scheduled for a full build; this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS.

Resolved - SRCode table received for each practice by 26/01/2021.

Resolved NEL

NWL

SEL

Vision

May 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
10 May 2021 Data not received Data hasn't been received for G83633 since 07/05/2021. This has been raised with INPS to investigate.

Resolved - no longer with Vision.

Resolved 1 Practice Yes SEL

April 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
26 April 2021 Data not received Data hasn't been received for G83031 since 22/04/21 as this practice is no longer with Vision. Resolved 1 Practice Yes SEL
14 April 2021 Data not received Data hasn't been received for F82663 since 13/04/21 as this practice is no longer with Vision. Resolved 1 Practice Yes NEL
12 April 2021 Data not received Data hasn't been received for G83680 or F82033 since 04/04/21. This has been raised with Vision for more detail.

Resolved - data received and processed 13/04/21

Resolved 2 Practices Yes NEL

SEL

March 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
23 March 2021 No deltas received Daily deltas have not been received for any Vision practice since 22/03/21. Issue raised with Vision for investigation.

Resolved - data received and processed 25/03/21

Resolved 25 Practices Yes NEL

SEL

8 March 2021 No deltas received Daily deltas have not been received for any Vision practice since 05/03/21. Issue raised with Vision for investigation.

Resolved - data received and processed 08/03/21

Resolved 25 Practices Yes NEL

SEL

February 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
26 February 2021 Daily delta not received The daily delta for Y02222 has not been received 24/02/21. This has been raised with Vision.

Resolved - Practice no longer with Vision.

Resolved Y02222 Yes SEL
15 February 2021 Daily delta not received Daily deltas have not been received for any Vision practice feed since 14/02/21. This has been raised with Vision.

16/02 - Daily deltas received for 22 Vision practices. Still awaiting data for F82033, F82663 and Y02222.

Resolved - All delta's were received and processed 17/02/21

Resolved 25 Practices Yes NEL

SEL

9 February 2021 Failed transformation The data has failed inbound transform. This is currently being investigated.

Resolved -The data contained a non-valid Read2 code that also wasn't a valid Vision local code. The code has been changed to handle non-valid Read2 and Vision codes.

Resolved G83026 Yes SEL
2 February 2021 Processing Backlog Due to the AWS outage on 1 February, we have a backlog of data waiting to be processed from yesterday and this morning. We suspect this will all be processed by this afternoon.

Resolved - All data awaiting to be processed was completed 02/02/21

Resolved Yes NEL

SEL

January 2021

Updated Issue Summary Status Sites affected Subscribers affected STP
29 January 2021 Daily delta not received Daily deltas for the Vision practices in South East London have not been received since 27/01/21. This has been raised with Vision.

Resolved - Daily delta's received afternoon of the 29/01/2021.

Resolved 21 Practices Yes SEL

Adastra

Date

Updated Issue Summary Status Sites affected Subscribers affected STP

See also: