Latest news archive

EMIS

April 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
31 March 2021	No daily deltas received	Daily deltas have not been received for EMIS006, or EMIS006_2 since 29/03/21. This has been raised with EMIS to investigate. Resolved - data received and processed 31/03/21	Resolved	55 Practices	Yes	NEL NWL SEL

March 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
31 March 2021	No daily deltas received	Daily deltas have not been received for EMIS006, or EMIS006_2 since 29/03/21. This has been raised with EMIS to investigate. Resolved - data received and processed 31/03/21	Resolved	55 Practices	Yes	NEL NWL SEL
30 March 2021	No daily deltas received	Daily deltas have not been received for EMIS003, EMIS004, or EMIS004_2 since 28/03/21. This has been raised with EMIS to investigate. Resolved - data received and processed 01/04/21	Resolved	237 Practices	Yes	NEL NWL SEL
29 March 2021	Disabled Practices	G85705, Y03049, Y01090, F84038, and G85003 are showing as disabled in the daily delta extract from 28/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 06/04/21	Resolved	5 Practices	Yes	NEL NWL SEL
29 March 2021	Disabled Practices	F86637 is showing as disabled in the daily delta extract from 27/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 29/03/21	Resolved	1 Practice	Yes	NEL
29 March 2021	Disabled Practices	G85134 and E84036 are showing as disabled in the daily delta extract from 26/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 29/03/21	Resolved	2 Practices	Yes	NWL SEL
26 March 2021	Disabled Practices	Y02222, G85121, E84028, G84007, F84072, F86087,E86612, and F84044 are showing as disabled in the daily delta extract from 25/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 29/03/21	Resolved	8 Practices	Yes	NWL NWL SEL
25 March 2021	No daily deltas received for EMIS001	Daily deltas have not been received for EMIS001 since 23/03/21. This has been raised with EMIS to investigate. Resolved - data received and processed 25/03/21	Resolved	141 Practices	Yes	NEL NWL SEL
25 March 2021	Disabled Practice	E84693 is showing as disabled in the daily delta extract from 24/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 26/03/21	Resolved	1 Practice	Yes	NWL
23 March 2021	Disabled Practice	F82001 is showing as disabled in the daily delta extract from 22/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 24/03/21	Resolved	1 Practice	Yes	NEL
22 March 2021	Disabled Practices	F86652, E84011, E84620, and F84635 are showing as disabled in the daily delta extract from 21/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 23/03/21	Resolved	4 Practices	Yes	NEL NWL
22 March 2021	Disabled Practices	F82031, F82604, G83029, G85041, G84020, F84080, G84604, and E86036 are showing as disabled in the daily delta extract from 20/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 22/03/21	Resolved	8 Practices	Yes	NEL NWL SEL
18 March 2021	No daily deltas received for EMIS002	Daily deltas have not been received for EMIS002 since 16/03/21. This has been raised with EMIS to investigate. Resolved - data received and processed 18/03/21	Resolved	117 Practices	Yes	NEL NWL SEL
18 March 2021	Disabled Practice	G84607 is showing as disabled in the daily delta extract from 17/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 19/03/21	Resolved	1 Practice	Yes	SEL
17 March 2021	Disabled Practices	F86703, F84676, and F84016 are showing as disabled in the daily delta extract from 16/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 19/03/21	Resolved	3 Practices	Yes	NEL
16 March 2021	Disabled Practice	G83025 is showing as disabled in the daily delta extract from 15/03/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 17/03/21	Resolved	1 Practice	Yes	SEL
15 March 2021	Disabled Practices	E84676, E84647, F86022, Y00312, E84069, E84062, E84713, F82011, and F86045 are showing as disabled in the daily delta extract from 14/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 16/03/21	Resolved	9 Practices	Yes	NEL NWL
15 March 2021	Disabled Practices	F82647, F84055, and F84114 are showing as disabled in the daily delta extract from 13/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 15/03/21	Resolved	3 Practices	Yes	NEL
11 March 2021	No daily deltas received for EMIS001	Daily deltas have not been received for EMIS001 since 09/03/21. This has been raised with EMIS to investigate. Resolved - data received and processed 11/03/21	Resolved	141 Practices	Yes	NEL NWL SEL
8 March 2021	Disabled Practices	F84025, G85023, E84646, and E84635 are showing as disabled in the daily delta extract from 05/03/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 08/03/21	Resolved	4 Practices	Yes	NEL NWL SEL
5 March 2021	No daily deltas received for EMIS006	Daily deltas have not been received for EMIS006 since 03/03/21. This has been raised with EMIS to investigate. Resolved - data received and processed 06/03/21	Resolved	51 Practices	Yes	NEL NWL SEL
2 March 2021	No daily deltas received for EMIS001	Daily deltas have not been received for EMIS001 since 28/02/21. This has been raised with EMIS to investigate. Resolved - data received and processed 02/03/21	Resolved	141 Practices	Yes	NEL NWL SEL
1 March 2021	Disabled Practices	F86664, F84658, and F82005 are showing as disabled in the daily delta extract from 28/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. 08/03 - re-bulk for F82005 received and processed. Awaiting re-bulk for F86664 and F84658 Resolved - data received and processed 15/03/21	Resolved	3 Practices	Yes	NEL

February 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
26 February 2021	No daily deltas received for EMIS006	Daily deltas have not been received for EMIS006 since 24/02/21. This has been raised with EMIS to investigate. Resolved - daily deltas received and processed 01/03/2021	Resolved	51 Practices	Yes	NEL NWL SEL
25 February 2021	Disabled Practices	3 practices are showing as disabled in the daily delta extract from 24/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 26/02/21	Resolved	3 Practices	Yes	NEL NWL SEL
24 February 2021	No daily deltas received for EMIS001	Daily deltas have not been received for EMIS001 since 22/02/21. This has been raised with EMIS to investigate. Resolved - data received and processed 24/02/21	Resolved	141 Practices	Yes	NEL NWL SEL
23 February 2021	Disabled Practices	3 practices are showing as disabled in the daily delta extract from 22/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 24/02/21	Resolved	3 Practices	Yes	NEL SEL
22 February 2021	Disabled Practices	57 practices are showing as disabled in the daily delta extract from 20/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. 23/02 - data for 51 practices received and processed. Awaiting on data for 6 practices Resolved - data for the remaining 6 practices received and processed 01/03/21	Resolved	57 Practices	Yes	NEL NWL SEL
22 February 2021	No daily deltas received for EMIS002 or EMIS003	Daily deltas have not been received for EMIS002 or EMIS003 since 20/02/21. This has been raised with EMIS to investigate. 22/02 - EMIS002 received. EMIS003 still not received. 23/02 - EMIS have informed us the extract has failed for the past few nights. Still waiting confirmation on when this will be received. 26/02 - EMIS003 has still not been received. This has been escalated to EMIS Resolved - EMIS003 received and processed 28/02/21	Resolved	230 Practices	Yes	NEL NWL SEL
19 February 2021	No daily deltas received for EMIS001 and EMIS006	Daily deltas have not been received for a number of GP practices. This has been raised with EMIS to investigate. Resolved - daily delta's received 19/02/21	Resolved	192 Practices	Yes	NEL NWL SEL
12 February 2021	Disabled Practices	Three practices are showing as disabled in the daily delta extract from 12/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 15/02/21	Resolved	F82031 G83029 E84011	Yes	NEL NWL SEL
12 February 2021	Disabled Practices	Three practices are showing as disabled in the daily delta extract from 11/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received and processed 15/02/21	Resolved	E86014 F86040 F84685	Yes	NEL NWL
10 February 2021	Disabled Practice	F84698 is showing as disabled in the daily delta extract from 09/02/2021. This has stopped any data for this practice being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - Data received and processed 11/02/21	Resolved	F84698	Yes	NEL
8 February 2021	Disabled Practice	Six EMIS practices are showing as disabled in the daily delta extract from 06/02/2021. This has stopped any data for these practices being received from EMIS. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - All data awaiting to be processed was completed 08/02/21	Resolved	G85651 G85087 G85008 F84053 Y00206 F82015	Yes	NEL NWL SEL
5 February 2021	No daily deltas received for EMIS002 and EMIS006	Daily deltas have not been received for a number of GP practices. This has been raised with EMIS to investigate. Resolved - All data awaiting to be processed was completed 08/02/21	Resolved	168 Practices	Yes	NEL NWL SEL
4 February 2021	Disabled Practice	F84083 is showing as disabled in the sharing agreements file of the daily delta extract from 04/02/2021. This has stopped any data for this practice being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - All data awaiting to be processed was completed 08/02/21	Resolved	F84083	Yes	NEL
3 February 2021	No daily deltas received for EMIS002	Daily deltas for EMIS002 have not been received since 01/02/21. This has been raised with EMIS to investigate. 04/02/21 - Update from EMIS - We have found last night that SSIS02 has been running slow/delayed and seems like it has been overworked. We are currently investigating the root cause of the issue and extracts are slightly delayed than usual. We are hoping this is resolved over the next couple of days. Resolved - All data awaiting to be processed was completed 08/02/21	Resolved	117 Practices	Yes	NEL NWL SEL
2 February 2021	Processing Backlog	Due to the AWS outage on 1 February, we have a backlog of data waiting to be processed from yesterday and this morning. We suspect this will all be processed by this afternoon. Resolved - All data awaiting to be processed was completed 02/02/21	Resolved		Yes	NEL NWL SEL
1 February 2021	Disabled Practices	Three EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 01/02/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - practice agreement showing as enabled in extract received 02/02/21. Data processed 03/02/21.	Resolved	E86011 F84010 G85132	Yes	NEL NWL SEL
1 February 2021	No daily deltas received for EMIS006	Daily deltas for EMIS006 have not been received since 30/01/21. This has been raised with EMIS to investigate. Resolved - Daily delta's received 01/02/21	Resolved	51 Practices	Yes	NEL NWL SEL

January 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
30 January 2021	Disabled Practices	Two EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 30/01/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - data received 31/01/21	Resolved	F82005 F84631	Yes	NEL
29 January 2021	Disabled Practices	Two EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 27/01/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. 03/02/21 - These two practices are still showing as disabled, so no data has been received. This has been raised with EMIS support and a full re-bulk is required for each practice. This is scheduled for week ending 07/02/21 Resolved - Data received from EMIS and processed on 08/02/21	Resolved	Y06113 Y01090	Yes	NWL SEL
29 January 2021	Disabled Practices	Five EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 27/01/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - Data for F82031, F82619, E86047, E84039 & G83029 received 30/01/21.	Resolved	F82031 F82619 E86017 E84039 G83029	Yes	NEL NWL SEL
26 January 2021	Missing EMIS Codes	A number of EMIS local codes have been received that are not in the reference information we receive from EMIS, so the DDS is unaware of what these clinical codes are for, or what they mean. Unknown codes received in the EMIS extracts are not transformed into the DDS, so data items using these codes will not be transformed at this time (although all other received data will continue to be processed as normal). As we are unaware of what these codes are for, we can't say what the impact of this information not being transformed will be. We have requested the required information from EMIS and once received, the recently omitted data will be transformed. Resolved - Missing drug and clinical codes were provided by EMIS 01/02/21. Any affected records have now been processed.	Resolved		Yes	NEL NWL SEL
25 January 2021	No daily deltas received for EMIS001, EMIS002, EMIS003 and EMIS004	All EMIS practices publishing data to the DDS have their data uploaded to one of six EMIS SFTPs. We receive an extract from each SFTP daily, however a daily extract for SFTP EMIS001, EMIS002, EMIS003 and EMIS004 has not been received since 23/01/2021. Notice from EMIS 'Yesterday we experienced a technical problem that affected the delivery of extracts for some customers. As a result, we are sorry that you did not receive your regular extract today, 25 January. Our technical teams identified that is was a hardware problem and engaged with our hardware partners who have now resolved the issue. We can now confirm that the issue is resolved and you will receive your regular extracts from tomorrow, 26 January, onwards' Resolved - Extracts received 25/01/2021	Resolved	487 Practices	Yes	NEL NWL SEL
22 January 2021	No daily deltas received for EMIS003	All EMIS practices publishing data to the DDS have their data uploaded to one of six EMIS SFTPs. We receive an extract from each SFTP daily, however an extract for SFTP EMIS003 has not been received since 20/01/2021. Resolved - Extract received 23/01/2021, containing daily deltas since last extract.	Resolved	114 Practices	Yes	NEL NWL SEL
22 January 2021	Disabled Practices	Three EMIS practices are showing as disabled in the sharing agreements file of the daily delta extract from 21/01/2021. This has stopped any data for these practices being received from EMIS, until the practice is showing as 'enabled' in the sharing agreement file. This is a temporary issue with the EMIS extract and is usually rectified by EMIS, without the need for practice activity. Resolved - Practice agreement showing as enabled in extract received 23/01/2021.	Resolved	E86618 F82630 F86064	Yes	NEL NWL

August 2020

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
26 August 2020	Essential Bulk Extracts Maintenance this 28th-31st August	The following is a notification we have received from EMIS Health regarding their bulk extract service for maintenance this weekend 28th-31st August. This will affect customers using a Discovery Data Service Remote Subscriber Database. Please review the notification below and contact your Account Manager if you have any queries. Notification from EMIS Health as follows: EMIS are required to undertake essential maintenance on the underlying architecture supporting Bulk Extract Interface in order to maintain service performance and availability, and keep within the boundaries of their support agreements with vendors. This work is being planned to take place urgently over this coming Bank Holiday weekend, with the expectation that this will minimise disruption. The work is expected to take up to four days whilst we work with the system vendors (Microsoft and HPe) carrying out the maintenance. As a result, EMIS do not expect to generate any extracts from 28th August – 31st August inclusive. When extract generation restarts on 1st September, there will be a risk of a reduced service and suspension of bulk and rebulks for up to 1 week whilst the extract servers catch up with the data processing. No data will be lost. EMIS apologise for the disruption that this may cause, it is unfortunately unavoidable and wholly necessary to ensure future service continuity. We will send a further communication once the work has completed.	Resolved

November 2020

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
13 November 2020	Missing clinical codes	On the 30th October EMIS released an update to their system which provided us with a large extract of missing EMIS clinical codes, effecting circa 1.5 million records across all the EMIS practices in the DDS. This has meant that all the EMIS extracts that have been processed by the DDS, are now being re-processed where the missing codes have been identified, to apply these missing codes to the data. This has in turn had a knock-on effect with our inbound data processing queues and has resulted in a back log of daily deltas in the queues waiting to be processed across multiple practices for TPP, EMIS and Vision. LHS are doing all that they can to process the data through the queues as quickly as possible.	Resolved

TPP

April 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
29 March 2021	Daily deltas not received	Daily deltas have not been received for any TPP organisation since 26/03/2021 as the TPP Gateway is not running. This has been raised with the TPP Gateway provider. Resolved - data received and processed 29/03/21	Resolved	All TPP Practices	Yes	NEL NWL

March 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
29 March 2021	Daily deltas not received	Daily deltas have not been received for any TPP organisation since 26/03/2021 as the TPP Gateway is not running. This has been raised with the TPP Gateway provider. Resolved - data received and processed 29/03/21	Resolved	All TPP Practices	Yes	NEL NWL
18 March 2021	Daily deltas not received	Daily deltas have not been received for any TPP organisation since 17/03/2021 as the TPP Gateway is not running. This has been raised with the TPP Gateway provider. Resolved - data received and processed 18/03/21	Resolved	All TPP Practices	Yes	NEL NWL
16 March 2021	Daily deltas not received	Daily deltas have not been received for any TPP organisation since 15/03/2021 as the TPP Gateway is not running. This has been raised with the TPP Gateway provider. Resolved - data received and processed 17/03/21	Resolved	All TPP Practices	Yes	NEL NWL
10 March 2021	Data re-bulk	A full data re-bulk has been received for 20 practices in West London. These bulks will need to be processed into the DDS and out to the subscribers, so there will be a delay in data being made available to subscribers. Resolved - data processed by 11/03/21	Resolved	20 Practices	Yes	NWL
5 March 2021	SRCode file re-bulk	TPP have performed a reference data release. This means that the SRCode tables has been scheduled for a full build. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS. See Latest publisher feed status Resolved - data received and processed by 10/03/21	Resolved	All TPP Practices	Yes	NEL NWL
1 March 2021	Daily deltas not received	Daily deltas for 77 practices not received since 27/02/21. See Latest publisher feed status Resolved - data received and processed 02/03/21	Resolved	77 Practices	Yes	NEL NWL
26 February 2021	SRCode file re-bulk	TPP have performed a reference data release. This means that the SRCode tables has been scheduled for a full build. We are anticipating this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS. 01/03 - daily deltas for 55 practices not received since 26/02. See Latest publisher feed status 02/03 - SRCode data is now being received. The large files are causing delays to the processing of all data. Resolved - data received and processed 02/03/21	Resolved	All TPP Practices	Yes	NEL NWL

February 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
25 February 2021	Strategic reporting changes	Notice from TPP: "TPP are making some necessary changes to the Strategic Reporting extract overnight (24/02/2021). As such your extract received tomorrow may be larger than usual, or contain duplicate data. Please be advised that this is to be expected and will be back to normal in your subsequent extract. TPP apologises for any inconvenience caused." We are expecting this to cause a delay in receiving daily deltas, and as the extract received may be larger than usual, this could have an effect on the time taken to process and make the data available to subscribers.	Resolved	All TPP Sites	Yes	NEL NWL
23 February 2021	Daily deltas not received	Daily deltas for Barking & Dagenham, Ealing North, Ealing South, Redbridge, Waltham Forest, and Imperial College Healthcare have not been received since 21/02/21. Resolved - Data received and processed 23/02/21	Resolved	94 Practices	Yes	NEL NWL
22 February 2021	Daily deltas not received	Daily deltas for Hounslow Feltham not received since 20/02/21 and daily delta for Hounslow Great West not received since 19/02/21. Resolved - Data received and processed 22/02/21	Resolved	44 Practices	Yes	NWL
19 February 2021	Practice data re-bulk	A re-bulk for 21 practices in West London was received 18/02/21. This data is currently being processed, however due to the number of practices and the amount of data, this will take several days. We expect all of the data to be processed and available by the end of 22/02/21. Resolved - re-bulks processed by 22/02/21.	Resolved	21 Practices	Yes	NWL
18 February 2021	Daily deltas not received	Due to the SRCode file re-bulk and the daily deltas not received on the 15th, the TPP gateway is catching up on the daily deltas and has caused delays to the data received for all practices. 18/02/21 - see Latest publisher feed status Resolved - all delta's received by 19/02/21	Resolved	All TPP Sites	Yes	NEL NWL
15 February 2021	Daily deltas not received	Daily deltas have not been received from the TPP gateway. This has been raised with the TPP Gateway supplier. Due to the cut off of the TPP data extracts and not having received the deltas, data for TPP practices in the DDS is now 5/6 days behind the data in the source system. Some daily deltas have been received on 15/02/21, but this issue is still ongoing. Resolved - Received data by 16/02/21	Resolved	All TPP Sites	Yes	NEL NWL
15 February 2021	SRCode file re-bulk - causing delays	Re-bulking the SRCode file in the deltas received 15/02/21 has caused significant delays in receiving data for a number of the TPP GP feeds and will affect the time taken to process the data to the DDS. Resolved - Received data processed by 17/02/21	Resolved	All TPP Sites	Yes	NWL NWL
5 February 2021	SRCode file re-bulk - causing delays	Re-bulking the SRCode file has caused significant delays for a number of the TPP GP feeds. Resolved - All data awaiting to be processed was completed 08/02/21	Resolved	138 Practices	Yes	NEL NWL
2 February 2021	Processing Backlog	Due to the AWS outage on 1 February, we have a backlog of data waiting to be processed from yesterday and this morning. We suspect this will all be processed by this afternoon. Resolved - All data awaiting to be processed was completed 02/02/21	Resolved		Yes	NEL NWL
1 February 2021	Local code not received	A TPP local code has not been received from TPP, so the DDS is unable to transform practices with this missing code in their record. This missing code is stopping us from processing the daily extracts for the sites affected. Resolved - Missing code manually added and data processed 02/02/21.	Resolved	E85693 E87009 E85054	Yes	NWL

January 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
22 January 2021	Reference data release - causing delays	TPP have performed a reference data release today. This means that the SRCode table has been scheduled for a full build; this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS. Resolved - All data awaiting to be processed was completed 08/02/21	Resolved	All TPP Sites	Yes	NEL NWL
22 January 2021	Local code not received	A TPP local code has not been received from TPP, so the DDS is unable to transform practices with this missing code in their record. This should be resolved as part of the SRCode table build, noted below, expected to be received over the weekend. This missing code is stopping us from processing the daily extracts for the sites affected. Resolved - Codes provided by TPP 25/01/2021 and practice daily extracts transformed.	Resolved	13 Practices	Yes	NWL
22 January 2021	Strategic Reporting Extracts - essential maintenance	TPP have informed us that they are performing some essential maintenance work which may affect the Strategic Reporting Extracts in your area. This work may cause your next delta extract to be larger than usual and therefore may include data which has already been included in your previous extract. It may also cause the extract to only contain data up to 14:00, however any subsequent data will be included in your next extract. Resolved - extracts intended for 24/01 and 25/01 received by the DDS on 26/01/2021. The DDS is now up to date with the data received from the SystmOne Gateway.	Resolved			NEL NWL SEL
22 January 2021	Reference data release - causing delays	TPP have performed a reference data release today. This means that the SRCode table has been scheduled for a full build; this will cause a major delay in the downloading of data to the SystmOne Gateway, and similar delays uploading the extracts to DDS. Resolved - SRCode table received for each practice by 26/01/2021.	Resolved			NEL NWL SEL

Vision

April 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
29 March 2021	Daily deltas not received	Daily deltas have not been received for any TPP organisation since 26/03/2021 as the TPP Gateway is not running. This has been raised with the TPP Gateway provider. Resolved - data received and processed 29/03/21	Resolved	All TPP Practices	Yes	NEL NWL

March 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
23 March 2021	No deltas received	Daily deltas have not been received for any Vision practice since 22/03/21. Issue raised with Vision for investigation. Resolved - data received and processed 25/03/21	Resolved	25 Practices	Yes	NEL SEL
8 March 2021	No deltas received	Daily deltas have not been received for any Vision practice since 05/03/21. Issue raised with Vision for investigation. Resolved - data received and processed 08/03/21	Resolved	25 Practices	Yes	NEL SEL

February 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
26 February 2021	Daily delta not received	The daily delta for Y02222 has not been received 24/02/21. This has been raised with Vision. Resolved - Practice no longer with Vision.	Resolved	Y02222	Yes	SEL
15 February 2021	Daily delta not received	Daily deltas have not been received for any Vision practice feed since 14/02/21. This has been raised with Vision. 16/02 - Daily deltas received for 22 Vision practices. Still awaiting data for F82033, F82663 and Y02222. Resolved - All delta's were received and processed 17/02/21	Resolved	25 Practices	Yes	NEL SEL
9 February 2021	Failed transformation	The data has failed inbound transform. This is currently being investigated. Resolved -The data contained a non-valid Read2 code that also wasn't a valid Vision local code. The code has been changed to handle non-valid Read2 and Vision codes.	Resolved	G83026	Yes	SEL
2 February 2021	Processing Backlog	Due to the AWS outage on 1 February, we have a backlog of data waiting to be processed from yesterday and this morning. We suspect this will all be processed by this afternoon. Resolved - All data awaiting to be processed was completed 02/02/21	Resolved		Yes	NEL SEL

January 2021

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP
29 January 2021	Daily delta not received	Daily deltas for the Vision practices in South East London have not been received since 27/01/21. This has been raised with Vision. Resolved - Daily delta's received afternoon of the 29/01/2021.	Resolved	21 Practices	Yes	SEL

Adastra

Date

Updated	Issue	Summary	Status	Sites affected	Subscribers affected	ExpandSTP

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