NHS 111 Discovery frailty flagging

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The NHS 111 Discovery frailty flagging project utilises Discovery data to flag key information to NHS 111 call handlers to improve the patient pathway and experience, and reduce the unnecessary use of emergency services and admission to A&E.

This project currently includes all patients within Inner East London; City and Hackney, Tower Hamlets, Waltham Forest, and Newham CCGs and uses a frailty algorithm.

Since the project went live in November 2018, the Discovery Data Service has:

  • matched 716,540 patients
  • flagged 40,504 potentially frail patients
  • Latest update: 2 June 2020

The following graph shows the number of patients that have been flagged as potentially frail and have therefore been fast tracked to speak directly to a clinician who can provide personalised care.

The graph shows the cumulative totals and the percentage of potentially frail patients compared to the total number of matched patients.

Frailty graph.png

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