NHS 111 Discovery frailty flagging

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Project Summary

Frailty graph Sept2020.png

The NHS 111 Discovery frailty flagging project utilises Discovery data to flag key information to NHS 111 call handlers to improve the patient pathway and experience, and reduce the unnecessary use of emergency services and admission to A&E.

Since the project went live in November 2018, the Discovery Data Service has:

  • matched 955,370 patients
  • flagged 51,029 potentially frail patients
  • Last update: 1 October 2020

The graph shows the number of patients that have been flagged as potentially frail and have therefore been fast tracked to speak directly to a clinician who can provide personalised care; it shows the cumulative total (from the start of the project) and the percentage of potentially frail patients compared to the total number of matched patients (over the last 12 months).


Project population

All patients within Inner East London; City and Hackney, Tower Hamlets, Waltham Forest, and Newham CCGs and uses a frailty algorithm.


Project cohort

Frail patients


Project criteria

See the frailty algorithm page for more details.


Data state

Patient identifiable


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