View source for EMIS Notification of Essential Bulk Extracts Maintenance this 28th-31st August

The following is a notification we have received from EMIS Health regarding their bulk extract service for maintenance this weekend 28th-31st August. This will affect customers using a Discovery Data Service Remote Subscriber Database. Please review the notification below and contact your Account Manager if you have any queries.


'''Notification from EMIS Health as follows:'''

''EMIS are required to undertake essential maintenance on the underlying architecture supporting Bulk Extract Interface in order to maintain service performance and availability, and keep within the boundaries of their support agreements with vendors.''


''This work is being planned to take place urgently over this coming Bank Holiday weekend, with the expectation that this will minimise disruption. The work is expected to take up to four days whilst we work with the system vendors (Microsoft and HPe) carrying out the maintenance.''


''As a result, EMIS do not expect to generate any extracts from 28th August – 31st August inclusive. When extract generation restarts on 1st September, there will be a risk of a reduced service and suspension of bulk and rebulks for up to 1 week whilst the extract servers catch up with the data processing. No data will be lost.''


''EMIS apologise for the disruption that this may cause, it is unfortunately unavoidable and wholly necessary to ensure future service continuity.''


''We will send a further communication once the work has completed.''